Full Time | $85,000 – $95,000 + super + on-call allowance
Are you highly organised, confident managing people, and passionate about keeping operations running smoothly?
Traffic Force is looking for an Operations Supervisor to help drive the day-to-day performance of our workforce and operational activities across Perth.
This is a people-focused operations role that combines workforce planning, rostering, scheduling, performance management, compliance monitoring, investigations and operational administration.
You’ll spend most of your time coordinating and supporting daily operations from our Perth depot, ensuring our teams are rostered correctly, meeting expectations, operating safely, and delivering excellent service to our customers. While this role is primarily office-based, you will also visit worksites to conduct audits, observations, investigations and provide operational support when required.
If you’re someone who enjoys solving problems, keeping people accountable, improving performance, and ensuring processes are followed, we’d love to hear from you.
About Traffic Force
Traffic Force is a proudly Western Australian-owned traffic management company with nearly 20 years of experience delivering safe, reliable services across WA.
We pride ourselves on strong leadership, high standards, continuous improvement and putting safety first in everything we do.
As we continue to grow, we’re looking for an Operations Supervisor who can help support our people, strengthen accountability and contribute to operational excellence.
What you’ll be doing
Workforce Coordination & Scheduling
- Coordinating daily rosters and workforce scheduling
- Ensuring all shifts are appropriately resourced
- Managing workforce changes and operational requirements
- Supporting leave planning and workforce availability
People & Performance Management
- Monitoring attendance, punctuality and workplace performance
- Having difficult conversations when standards are not met
- Managing performance concerns and documenting outcomes
- Conducting coaching, mentoring and performance improvement discussions
- Supporting recruitment and onboarding activities
Compliance & Administration
- Maintaining accurate operational records and documentation
- Ensuring operational processes are followed consistently
- Reviewing and processing operational paperwork
- Using company systems and Microsoft Office daily
- Preparing reports and documenting investigations
Safety & Operational Oversight
- Conducting worksite audits and observations
- Investigating incidents and identifying improvement opportunities
- Monitoring compliance with company standards and procedures
Supporting safe and efficient daily operations
Visiting sites when required to provide operational support and leadership
What we’re looking for (Must-haves)
To be successful in this role, you must be able to demonstrate:
- At least 2 years’ experience supervising and leading 40+ people
- Previous experience working in either the construction, logistics, retail or hospitality industry
- Focused on safe work habits, culture & practices with strong history of safety awareness
- Strong computer skills and ability to use various software programs daily to document operational information including using Microsoft programs such as Outlook, Word, Excel
- Demonstrated ability to work with and build rapport with a wide variety of individuals.
- Demonstrated strong communication skills (both written and verbal) and the confidence to deal with a variety of people on a daily basis. You will be required to document in electronic task management and operating systems daily.
- Demonstrated strong logical thinking and creative problem-solving skills. We are looking for someone who approaches challenges with a clear, structured, and analytical mindset and can “think outside the box” to generate innovative and making well-reasoned solutions.
- Excellent attention to detail and the ability to follow documented processes
- Ability to participate in a rotating on call roster (one weekend every 8 weeks + 2 mid-weeknights per month)
Tickets / licences (highly regarded)
- Current WA C Class driver’s licence (or equivalent)
- White Card (or willingness to obtain)
- MRWA accreditations (BWTM, TC, WTM) or willingness to complete training
What we offer
- $85,000 – $95,000 + super + on call allowance
- Paid, industry specific training and development
- Clear pathways into higher operations roles
- Supportive Perth team with backing from the broader business
- Stable full-time employment and a practical, hands‑on environment
How to Apply – Complete our Application Form below
Please include:
- A copy of your current CV
- Contact details for two (2) work manager/supervisor referees
We Welcome Everyone
We encourage applications from Indigenous Australians, people with disabilities, individuals from diverse backgrounds, and LGBTIQ+ candidates.
Only applicants with the legal right to work in Australia will be considered.
Shortlisting will commence immediately. Only shortlisted candidates will be contacted.
Previous applicants need not apply.