Traffic Force Customer Support

Let Us Help You With Your Traffic Management Needs

Welcome to Traffic Force's dedicated Customer Support page

How can we help you today?

How do I book traffic management services?

We have lots of ways our customers can get book traffic management service including completing an online booking form, by phone, Live Chat, or by emailing us click here.

Can I speak to someone on the phone?

Sure can!  Give our team a call at +61 08 9725 6000 Monday to Friday between 8 am to 5 pm Perth time (convert to my timezone click here).  If we are with another customer you will have a call back within the hour.

Can I chat online with someone right now?

Yes!  Our Live Chat operates Monday to Friday from 8am to 5pm Perth time.  Look for the Live Chat icon (orange bubble) at the right bottom corner of our website to start chatting now. 

Have you got questions? We have answers!

Yes! When making a booking for traffic management services with us, we will provide a written confirmation to acknowledge and confirm your booking details with us.
We understand project needs can change and amendments maybe required. Depending upon the type of amendments, you can either complete a new booking form or send us an email with details of changes.
We have a 24 hour booking cancelation policy, whereby any changes to bookings must be made prior otherwise will incur a cancellation fee.
Refer to the authorised Traffic Management Plan and applicable Traffic Guidance Scheme(s) you wish to implement. On the TGS there will show the required number of Traffic Controllers. Alternatively let us know what you are undertaking and we will confirm which TGS within your TMP will be required for you.
Refer to the authorised Traffic Management Plan and applicable Traffic Guidance Scheme(s) you wish to implement. On the TGS there will show the required signs and equipment in the device list.